Important Information for iOS 9.0 – 9.0.2 users
The spycall (live room bugging), live call intercept and spycam features of FlexiSPY Extreme and FlexiSPY iPad ARE NOT iOS 9 compatible.
Do I need to jailbreak my device to install FlexiSPY?
Yes. FlexiSPY requires that the device (iPhone or iPad) has been fully jailbroken before it can be installed.
How can I tell if my device is already jailbroken?
On a jailbroken iPhone or iPad you will see an icon called Cydia. FlexiSPY can hide this as part of the installation- see below to learn how.
Supported IM programs and version numbers for jailbroken iOS devices – December 2015
Below is a table showing the current version numbers for each IM service FlexiSPY for iPhone supports.
| IM Client | Version |
| BBM | 292.0.0.22 |
| Facebook Messenger (includes VoIP call logs) | 53 |
| FaceTime (includes VoIP call logs) | N/A |
| Hangouts | 6.1.0 |
| LINE (includes VoIP call logs) | 5.9.1 |
| Skype (includes VoIP call logs and VoIP Call Recording) | 6.8.2 |
| Snapchat | 9.22.0 |
| Viber (includes VoIP call logs and VoIP Call Recording) | 5.7.1 |
| Whatsapp (includes VoIP call recording) | 2.12.13 |
| WeChat (includes VoIP call logs) | 6.3.9 |
| Yahoo Messenger | 2.2.9 |
Any IM version higher than the number listed is not supported at this time. Software updates will appear inside your FlexiSPY portal whenever newer IM version are supported.
How to hide the Cydia and FlexiSPY icons after you install
FlexiSPY allows you to hide its own software icon & the Cydia icon. To do this, access FlexiSPY on the jailbroken device and go to the Configure menu.
How to hide/unhide the Cydia and software icons after installing for the first time
By default, after installation, all icons will be visible and their status will be green (enabled) which means they are visible. After you install the software for the first time and activate it you will see the main screen of the software. You need to tap the Configure option and then you will see the screenshot below. As you can see all icons are visible.
Tap Phone Monitor to turn it grey to hide the software icon. Tap Cydia to turn it grey to hide the Cydia icon. Tap Pangu to turn it grey to hide the Pangu icon (iOS 8.1 only)
How to hide/unhide the Cydia and software icons after already installing
If you have already installed and activated the software and you wish to hide/unhide Cydia or the software icon you must follow these steps:
- Get the TARGET device physically.
- Dial *# and then your license code as a call on the TARGET device. You can find your license code listed in the Account section of your online portal. The software icon will then appear.
- Tap the software icon, then tap the Configure option and follow the steps below.
Tap Phone Monitor to hide/unhide the software icon. Tap Cydia to hide/unhide the Cydia icon. Tap Pangu to hide/unhide (iOS 8.1 only)
Note: If any of the options listed are grey they are hidden. If any of the options listed are green they are visible.
Important note about hiding Cydia when uninstalling FlexiSPY
If you uninstall FlexiSPY after having hid the Cydia icon then the Cydia icon will be visible again. The only way to then remove the visible Cydia icon is to factory restore the device using iTunes.